Return Policy

How Do I Make a Return?

At Karkani Store, we aim to ensure your shopping experience is seamless and satisfying. If you need to make a return, follow these steps:

Step-by-Step Guide to Making a Return

Check the Return Policy

Returns are accepted within 30 days of purchase. Items must be in their original condition, unused, and with all tags attached. Final sale items are not eligible for return.
Prepare Your Item for Return

Pack the item securely in the original packaging or a suitable alternative. Include all original accessories, manuals, and any free gifts received with your purchase. Fill out the return form included in your original shipment and enclose it in the package.
Request a Return Authorization

Log into your Karkani Store account and go to the 'Orders' section. Select the order containing the item you wish to return and click on 'Request a Return'. Follow the prompts to generate a Return Merchandise Authorization (RMA) number. If you do not have an account, contact our customer service team at dskwaredllc@gmail.com for assistance.
Print Your Return Label

Once your return request is approved, you will receive an email with a prepaid return shipping label. Print this label and affix it to the outside of your return package. If you do not have a printer, the label can be printed at any major shipping carrier's office.
Ship Your Return

Take your package to your preferred shipping carrier or schedule a pickup if available. Be sure to keep the shipping receipt for your records until your return is processed.
Track Your Return

Use the tracking number provided with your return label to monitor the status of your return. This will help you ensure that your package arrives safely at our return center.
Receive Your Refund or Exchange

Once we receive and inspect your returned item, we will process your refund or exchange. Refunds will be credited to the original payment method within 7–10 business days. If you requested an exchange, your new item will be shipped out as soon as possible, subject to availability.
Common Questions

Can I return items bought on sale?

Yes, items bought during promotional sales can be returned, provided they meet the return eligibility criteria. However, items marked as 'Final Sale' cannot be returned.
What if I receive a damaged or incorrect item?

If you receive a damaged or incorrect item, please contact our customer service team immediately at dskwaredllc@gmail.com. We will assist you in resolving the issue promptly.
Do I have to pay for return shipping?

No, return shipping is free for items that meet our return policy requirements. Use the prepaid return label provided in your return authorization email.
Contact Us

We value your satisfaction and are here to help with any issues you may encounter. If you have any further questions or need assistance with your return, please do not hesitate to contact our customer service team at dskwaredllc@gmail.com.